FAQ

Q: Do I need a lawn for stork sign installation?

Yes! Our 6-foot stork signs are installed in traditional front or back lawns with grass or suitable topsoil. We cannot install signs on concrete, gravel, rocks, mulch, flower beds, raised beds, garden pots, thick landscaping, or hard-packed soil.

For safety and accessibility, we also cannot install signs in public areas or where they would block access to utility boxes, water mains, or other city, county, or state-owned structures.

Our stork signs are intended for residential lawns. We can accommodate townhouses with a suitable lawn or yard, but we do not install signs in commercial buildings or commercial apartment complexes, condos, or shared areas where installation is not permitted.

If you’re unsure whether your property qualifies, please contact us before placing your order.

Q: When should I order my new baby stork sign?

Birth Announcements: Congratulations on your new arrival! Please place your order after your baby is born. We aim to deliver and install your stork sign within 24–48 hours of your order being placed, subject to availability.

Special Events: Planning a baby shower or gender reveal? We recommend booking as early as possible to help ensure availability for your special day.

Q: How much do sibling and pet add-on signs cost?

Our personalized sibling and pet add-on signs are $25 each. Choose from stars, dog bones, and cat silhouettes to include older siblings and furry family members in the celebration. These personalized signs are yours to keep as special keepsakes after your rental ends.

Q: Do you offer stork signs for twins, triplets, and quadruplets?

Absolutely! We love celebrating multiple arrivals. We typically install a separate stork sign for each baby so every little one gets their own special welcome-home announcement. Please contact us to discuss your needs and availability.

Q: What is your refund policy?

We understand that plans can change, and sometimes the weather doesn’t cooperate. You will receive a full refund if:

• You cancel your rental at least 48 hours before the scheduled installation.
• Extreme weather prevents us from safely delivering and installing your sign.

Refunds are not provided in the following circumstances:

• We cannot access a gated community because an access code was not provided or does not work.
• A security guard denies us entry.
• The property owner or tenant does not permit installation or requests that the sign be removed.
• A pet poses a safety threat.
• The property does not have a suitable traditional lawn for installation.

Please ensure that we have the necessary access information and permission to install your sign before placing your order.

Q: What areas does Steel City Storks serve?

We proudly serve families throughout:

Wheeling, Weirton, Steubenville, Washington, East Liverpool, Aliquippa, Beaver Falls, Martins Ferry, Toronto, Wintersville, Mingo Junction, Follansbee, Wellsburg, Chester, and surrounding communities.

Q: How long can I rent a new baby stork sign?

Our standard rental period is one week. For example, if we install your sign on Monday, we will return the following Monday to pick it up.

The personalized birth announcement bundle and any purchased sibling or pet add-on signs are left behind for you to keep as cherished mementos.

Q: How much does a birth announcement stork sign cost? Is delivery included?

Our personalized birth announcement stork sign rental is $100, which includes delivery, installation, and pickup for the rental period.

Additional delivery fees may apply for locations more than 10 miles from our base address. Please contact us to confirm whether any additional delivery charges apply to your location.

Q: Can grandparents order their own stork signs?

Absolutely! Becoming a grandparent is a wonderful milestone worth celebrating. Proud grandparents can order their own pink or blue stork sign to announce the arrival of their new grandson or granddaughter.

Whether it’s your first grandchild or another precious addition to the family, a stork sign is a lovely way to share your excitement with friends, family, and neighbors.

Q: Where will my stork sign be installed?

We choose an installation spot that offers good visibility and makes a lovely backdrop for photos whenever possible.

If you have a preferred location in your yard, please let us know when placing your order. We’ll do our best to accommodate your request, but sprinkler systems, tree roots, landscaping, and soil conditions may affect where the sign can safely be installed.

If your preferred location isn’t suitable, we’ll use our best judgment to find an appropriate alternative.

Q: How do I place an order, and what payment methods do you accept?

Ready to celebrate your newest arrival? We’d love to help!

Call or text 724-370-3811 or email steelcitystorks@gmail.com to place your order or ask a question.

We accept Credit Cards, Venmo or Cashapp. Payment is required in advance to confirm your order.

We look forward to helping you celebrate life’s sweetest milestones with Steel City Storks!